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Support Changes
Posted by Lord Efficient (Firefly) on 10 June 2021 04:27 PM

Dear players,

We are making changes to how support works. The current support site will be retired on July 6th and we will be shifting to a new support site. The support site will continue to be hosted at to make the transition as smooth as possible.

Please note that after the transition date the old support site will be unavailable and all data contained within the old support suite will be deleted in accordance with data protection guidelines. Knowledge Base articles will however be moved to the new site. Unlike the current support site there will be no need to login to the new support site. To submit a ticket please use the Contact Us button.

The new support site will be English only. This allows us to respond to support requests quickly and accurately.


The Firefly Studios Team

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