Knowledgebase : Stronghold 3 > General

Boxed games bought from a store

If you have a problem with a boxed version of the game, please consult Firefly Studios Support at


Games downloaded from Steam

Steam will happily issue a refund for a game for any reason if the request meets the following criteria:


1) the request is made within 14 days of purchase


2) the title has been played for less than 2 hours


For more information visit

To request a refund visit

Just to note this also makes saving occur in multiplayer and therefore must be switched off before playing multiplayer or it could cause problems.

You can autosave in Stonghold 3 to do this. Enter the folder where Steam is located, such as C:\Program Files\Steam\steamapps\common\stronghold3\bin\win32 _release. Within this folder there is a config.xml file. If you edit the config file with notepad and edit the autosave entry to, for example - <autosave interval=60 /> this will save roughly every game day.

Although we now believe this batch of blank codes to be out of circulation there may still be a few isolated cases where this happens. Please return the game to Target within their return period and request a full refund.

The following webpage provides help for all the Stronghold 3 missions -

The following webpage provides help for all the Stronghold 3 Blackstaff Campaign missions -