Knowledgebase : Stronghold Crusader > Installation

You should be able to avoid this error message if you run the setup.exe program directly from the DVD or CD. The setup.exe is located within the Disk1 folder on the CD or DVD for the game.


If you follow the instructions below, they should help you:

Removing Stronghold Crusader:

A. First try locating the setup.exe within the Disk1 folder of the CD. Once you click on this, the installation should continue as normal. If this does not work, please proceeded to step B.

B. Follow the instructions below to step 4, if you wish to remove Stronghold Crusader or to step 5 if you wish to reinstall and then play the game.

1). Click on the Start button, now All programs, then accessories and then load Windows explorer. Now click on My Computer (Computer) then your C: drive, click on the ‘tools’ menu (top menu bar) and select ‘folder options’, ‘View’ (under advanced settings), ‘Hidden Files and Folders’ and finally, ‘Show hidden files and folders’ (make sure you have placed a dot next to this and press OK).

2). Using Windows explorer click on the C: drive and ‘Program Files’ folder and locate the ‘Installshield Installation Information’ folder, within this folder you will find another named {8C3727F2-8E37-49E4-820C-03CB1677F53B6}. Delete the folder containing the long key (In the left panel) and confirm the deletion by pressing yes.

3). This assumes you have installed Stronghold Crusader to the default location.  Click on the ‘Program Files’ folder and locate the ‘Firefly Studios’ folder, within this folder you will find another named ‘Stronghold Crusader’. Please delete this folder.

4). If you wish to remove the Start menu shortcut.  Click on Start, All programs, Stronghold Crusader and right click and select delete.

To reinstall Stronghold Crusader.  Click on Start, Computer select the CD/DVD drive.  Run the installer by clicking on the setup.exe located within the disk1 folder and you should be able to install and run as normal.

This only applies to Stronghold Crusader HD on Steam

Some players have reported that the game does not allow them to load and save games properly. This appears to be because the game cannot access their Documents\Stronghold Crusader folder, possibly due to security software installed on the computer. As a result we have included a method to allow players to change the folder in which Stronghold Crusader stores all options, save games, maps etc.

1) Create a new folder on your computer where you would like your Stronghold Crusader options, saves and maps to the stored e.g. C:\Games\Firefly

2) Browse to C:\Program Files (x86)\Steam\steamapps\common\Stronghold Crusader Extreme

3) Edit the configpath.txt file using a text editor such as Notepad or Notepad++

4) Add the path to the new folder to line 1 in configpath.txt

5) Save the file

Next time you run Stronghold Crusader a new "Stronghold Crusader" directory will be created in the folder specified e.g. C:\Games\Firefly\Stronghold Crusader

WARNING: Be very careful! The game will attempt to read and write files from the specified directory. Use at your own risk! 

To revert back to using the the default folder in /Documents, either delete the folder path in configpath.txt or delete the configpath.txt file itself

IMPORTANT: We strongly suggest only using this override if absolutely necessary, in cases which the default directory cannot be used. If you have no issues with saving any options/progress/save games with Stronghold Crusader, do not use this override option.

PLEASE NOTE: Steam Cloud will NOT work if you use an override path. Steam Cloud only works with the Documents\Stronghold Crusader folder.

Stronghold Crusader needs to be installed in an account with administrator privileges. A useful guide to managing windows user accounts can be found here

To install the game in Windows Vista, you will need to be running Windows Vista in an account with Administrator permissions. When playing the game, it must also be played from an account of this type, or else some game information will not save correctly.