Knowledgebase : Stronghold Legends > General

Boxed games bought from a store

If you have a problem with a boxed version of the game, please consult Firefly Studios Support at http://support.fireflyworlds.com/

 

Games downloaded from Steam

Steam will happily issue a refund for a game for any reason if the request meets the following criteria:

 

1) the request is made within 14 days of purchase

and

2) the title has been played for less than 2 hours

 

For more information visit store.steampowered.com/steam_refunds/

To request a refund visit help.steampowered.com

If you are having problems running Stronghold Legends please follow these troubleshooting steps before contacting support...

 

1) Make sure you have installed the prerequisite files required to run Stronghold Legends

This should happen when you first run the game through Steam but sometimes they may not get installed, especially if you have updated the old version from the Stronghold Collection.

 

2) Verify your Stronghold Legends files

  1. Login to the Steam client
  2. Within Library, right-click on Stronghold Legends and select Properties
  3. Select the Local Files tab and click the Verify Integrity of Game Cache button.
  4. Steam will check all the game files were downloaded correctly. This process may take several minutes. If any files are missing Steam will download them the next time you run the game.

 

3) Delete your Stronghold Legends "packfile.fpf" file

Locate your C:\ProgramData\Firefly Studios\Stronghold Legends folder and delete packfile.fpf.  This will force Stronghold Legends to rebuild the game files during the initial game load.  NOTE: If you have not been able to load the game yet this file may note exist.

 

4) Delete your Stronghold Legends graphics settings file

There is a chance your graphics settings could be preventing the game from running correctly.  Locate your C:\Users\[User]\Documents\Stronghold Legends\Profiles folder and delete StrongholdLegends.GraphicsSettings.xml.  This will force Stronghold Legends to redetect your computer settings again when loading the game.

 

5) Delete your Stronghold Legends profile

There is a chance your Stronghold Legends user folder is corrupt.  Locate your C:\Users\[User]\Documents and rename your Stronghold Legends folder to "Stronghold Legends Old".  When you next run the game a new Stronghold Legends profile folder will be created.

If you do need to rename this folder to get the game working, your old saves and campaign progress won't appear in game. Don't worry, they are backed up in the folder that you renamed, and we can help you restore them.

6) Create a new Stronghold Legends profile location

Some problems can be caused by your computer not being able to read or write to the default profile directory.  In order to workaround this problem we have created a system to manually set a new profile directory path.

To change the profile directory path edit the options_override.xml file in C:\Program Files (x86)\Steam\steamapps\common\Stronghold Legends, or within located within your own custom installed directory.

The file contains a single parameter: <override user_data_path="" />

To change the directory, edit the file so that the path to the new directory in which you want to save is between the quotations.  When using this option, a new "Stronghold Legends" directory will be created in the directory specified i.e. if you specify "c:\users\documents\games" then the game will create a "c:\users\documents\games\Stronghold Legends" directory if it doesn't already exist.

WARNING: Be very careful! The game will attempt to read and write files from the specified directory. Use at your own risk! 

To use the default directory, leave it blank or delete the options_override.xml file

PLEASE NOTE: Steam Cloud will NOT work if you use an override path. Steam Cloud only works with the Documents\Stronghold Legends folder.


 

7) Do you have an anti-virus program installed on your computer?

Lots of games have problems with overprotective anti-virus programs.  If you are using anti-virus please make sure Stronghold Legends has been added to your list of exceptions.  Please consult your anti-virus manual for instructions on how to do this.  The default installation path for the Stronghold Legends game file is C:\Program Files (x86)\Steam\Steamapps\common\Stronghold Legends\StrongholdLegends.exe

 

8) Use the Windows System File Checker tool to repair missing or corrupted Windows system files

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files.

https://support.microsoft.com/en-gb/kb/929833

 

9) If you can't load the launcher, try loading the game directly

Before loading the game the Firefly Launcher should appear.  If the launcher is not appearing then you can load Stronghold Legends directly by browsing to C:\Program Files (x86)\Steam\Steamapps\common\Stronghold Legends and running StrongholdLegends.exe *

 

10) Create a new local user account

Some errors occur because of a problem with the current Windows local user account.  Create a new local user account using the following instructions:

https://support.microsoft.com/en-gb/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-local-user-account-in-windows-10

Run Stronghold Legends in the new local user account.



 


 

If you are still experiencing problems, please contact support with the following information:

  1. A detailed description of the problem (ideally with steps on how to reproduce it)
  2. A list of any security systems on your computer including anti-virus software
  3. A dxdiag file from your computer so that we can view your computer spec.  Instructions on how to create a dxdiag file can be found here: http://support.fireflyworlds.com/index.php?/Knowledgebase/Article/View/115

 

* - this is the default Steam install location for Stronghold Legends

To change the in-game language of Stronghold Legends: Steam Edition, please use the following steps.

 

  • Right-click Stronghold Legends in your Steam game library and select properties
  • Click on the Language tab at the top of the properties window
  • Select your preferred language from the drop down menu

To view the Stronghold Legends:Steam Edition manual in your preferred language, please use the following steps.

  • Open Stronghold Legends from your Steam game library
  • On the top right of start up screen, select your language from the drop down menu

 

If you would like to try the Stronghold Legends demo, it can be found at Gamershell, Filefront, Fileshack and Softpedia.

 

The hotkeys which open the panels, such as the granary, barracks, etc will display the panel wherever you are on screen the first time you press that key. The second time you press the same key you will be centred over that building.

Pause Game P
Scrolling around the map S, W, A, D and Cursor keys.
Zoom in & out of map Spin mouse wheel forwards or backward or use R & F.
Rotate map Hold down the middle mouse button and move the mouse or use Q & E.
Rotate Building With building selected, spin mouse wheel forwards or backward, or use R key.
Top Down View Spacebar
Interface Panel On/OFF TAB
Adjust game speed + / – (Numeric Keypad)
Screenshot ALT & Q
Keep K
Granary G (Opens the Granary panel but does not return to the Granary)
Barracks B (Opens the Barracks panel does not return to the Barracks)
Legendary Troops N (Opens the Legendary troop panel, such as the round table or sorcerers tower)
Market M (Opens the Market panel)
Castle Kitchen I (Opens the Castle Kitchen panel)
Stockpile H (Opens the Stockpile panel)
Armoury , (Opens the Armoury panel)
Siege Camp (Cycle) J (Cycles through all your available siege camps)
Cycle Estates . (Period Key) <Numeric Keypad> (Cycles through your estates)
Locate your lord L
Cycle through all lords SHIFT & L
Grouping Troops Select a group of troops and press CTRL & 0 to 9 and then press 0 to 9 to locate them.
Setting Up Multiple Waypoints Hold down SHIFT and left click.
Barracks Rally Points 1 to 7.
Round table, Ice Pit & Sorcerer’s Tower: 1 to 8
Bookmarking Locations CTRL + ALT + 0 to 9; Pressing CTRL & ALT & 0 to 9 creates a bookmark of the current location on the map. Press ALT and the appropriate number to return to this location.
Unit selection Units can be added or removed from a selection by holding down the SHIFT key then left clicking on them. Multiple units can be added to a selection by holding down the SHIFT key and dragging a box around them. Double clicking on a unit will select all of that unit type visible on the screen.
Select Units of Same Type Double-click on a troop to select all units of the same type visible on screen.
Select Single Thickness of wall Z
Select Double Thickness of wall X
Select Tripe Thickness of wall C
Linked Walls V or Middle Mouse Button (Hold down while placing walls)
Multiplayer Commands:  
Chat (All & Team) & Taunt Menu ENTER
Instant Taunt (or press Enter and F3) F1 to F12

The following speech can be accessed via the keyboard in the 1.2 patch:

 

Line

 

Keys

 

F1 Chat to Everyone

 

 

F1 

F2 Chat to Team

 

 

F2 

F3 Basic

 

Yes! 

F3 - F3 

 

No! 

F3 - F4 

   

Help! 

F3 - F5 

 

I am ready 

F3 - F6 

 

Follow my lead 

F3 - F7 

 

I'm under attack! 

F3 - F8 

 

My army marches to your castle 

F3 - F9 

 

When shall we attack? 

F3 - F10 

 

Who shall we attack? 

F3 - F11 

 

The enemy is on the move 

F3 - F12 

 

   

F4 Military

 

Watch out for tunnellers! 

F4 - F3 

 

Your castle is under attack 

F4 - F4 

 

I am launching my attack 

F4 - F5 

 

Charge! 

F4 - F6 

 

Defend my castle 

F4 - F7 

 

Run away! 

F4 - F8 

   

Defend this area 

F4 - F9 

   

Create a diversion 

F4 - F10 

   

Please send me some troops 

F4 - F11 

 

Use your siege engines 

F4 - F12 

 

 

   

F5 Economics

 

I need food 

F5 - F3 

   

I need royal food 

F5 - F4 

 

Please send me gold 

F5 - F5 

   

I need weapons 

F5 - F6 

   

I need wood 

F5 - F7 

   

I need stone 

F5 - F8 

   

I need iron 

F5 - F9 

   

I need pitch 

F5 - F10 

   

I need pitch 

F5 - F11 

 

Your request will be sent

F5 - F12 

 

 

 

F6 Insults

 

F3 Medieval

 

 

   

Jack o' napes! 

F6 - F3 - F3 

   

Strawpole! 

F6 - F3 - F4 

   

Sllubberdegulleon! 

F6 - F3 - F5 

 

Dastard! 

F6 - F3 - F6 

   

Dolt! 

F6 - F3 - F7 

   

Lollard! 

F6 - F3 - F8 

   

Dotard! 

F6 - F3 - F9 

   

Poppinjay! 

F6 - F3 - F10 

   

Nave! 

F6 - F3 - F11 

   

Fool! 

F6 - F3 - F12 

 

F4 Flavourful

 

 

   

Peasant! 

F6 - F4 - F3 

 

Gong farmer! 

F6 - F4 - F4 

   

Stinking rat! 

F6 - F4 - F5 

 

Flee bitten dog! 

F6 - F4 - F6 

   

Pig! 

F6 - F4 - F7 

   

Sheep herder! 

F6 - F4 - F8 

   

Fop! 

F6 - F4 - F9 

 

Slippery eel! 

F6 - F4 - F10

 

Your head is mine!

F6 - F4 - F11

 

Idiot! 

F6 - F4 - F12

 

F5 Modern

 

 

 

What are you like? 

F6 - F5 - F3

 

Come and have a go! 

F6 - F5 - F4

 

You want some? 

F6 - F5 - F5

 

Get lost! 

F6 - F5 - F6

 

Wuss! 

F6 - F5 - F7

 

Pansy! 

F6 - F5 - F8

 

Loser! 

F6 - F5 - F9

 

Come on Punk! 

F6 - F5 - F10

 

Don't give up your day job! 

F6 - F5 - F11

 

Buffoon! 

F6 - F5 - F12

 

F6 Silly 

 

 

Oaf! 

F6 - F6 - F3

 

Varlet! 

F6 - F6 - F4

 

Brute! 

F6 - F6 - F5

 

Moron! 

F6 - F6 - F6

 

Heretic! 

F6 - F6 - F7

 

Imbecile! 

F6 - F6 - F8

 

Muscle brain! 

F6 - F6 - F9

 

Twit! 

F6 - F6 - F10

 

Lump head! 

F6 - F6 - F11

 

Your Time of judgement is at hand. 

F6 - F6 - F12

 

F7 Epic

 

 

 

I will make you pay for what you have done! 

F6 - F7 - F3

 

You will beg me to take your life before this day is out. 

F6 - F7 - F4

 

I have been looking forward to this day for a very long time. Prepare to die! 

F6 - F7 - F5

 

Remove yourself from my sight or pay the price. 

F6 - F7 - F6

 

The line will be drawn here! You will go no further! 

F6 - F7 - F7

 

I'll cut your heart out with a spoon! 

F6 - F7 - F8

 

We will fight you on the beaches, in the hills and on the plains. 

F6 - F7 - F9

 

I shall give you a choice. Death or.... death. 

F6 - F7 - F10

 

Never again will your kind plague these lands. 

F6 - F7 - F11

 

Ha! Your courage will fade long before you reach my keep! 

F6 - F7 - F12

 

F8 Responses

 

 

 

Is that all you have? Pathetic! Come and get me you cretin. 

F6 - F8 - F3

 

Never! You lack the cunning to win this battle. 

F6 - F8 - F4

 

Disperse your troops fool, this field is mine! 

F6 - F8 - F5

 

You are far too confident, varlet. It is you who will pay! 

F6 - F8 - F6

 

Small words from a small mind. 

F6 - F8 - F7

 

You're stirring up a hornets nest now. 

F6 - F8 - F8

 

I will never falter and never surrender! 

F6 - F8 - F9

 

I'd rather die. 

F6 - F8 - F10

 

Your treachery is beyond measure! 

F6 - F8 - F11

 

How dare you! 

F6 - F8 - F12

 

F9 Serious Retorts

 

 

 

Come on then! 

F6 - F9 - F3

 

That the best you got? 

F6 - F9 - F4

 

Come here and say that! 

F6 - F9 - F5

 

Hold your tongue! 

F6 - F9 - F6

 

Silence! 

F6 - F9 - F7

 

Oh yeah? 

F6 - F9 - F8

 

Do you think so? 

F6 - F9 - F9

 

You will not get close. 

F6 - F9 - F10

 

FREEEEEDOM! 

F6 - F9 - F11

 

You may take our freedom, but you will never take our cutlery! 

F6 - F9 - F12

 

F10 Daft Retorts

 

 

 

I love the smell of pitch in the morning. 

F6 - F10 - F3

 

You talking to me? You talking to me? There ain't no one else here so you must be talking to me! 

F6 - F10 - F4

 

Do you feel lucky, page? Well page, do you? 

F6 - F10 - F5

 

Oh, do behave. 

F6 - F10 - F6

 

You seem awfully cwoss. I don't like it when people get cwoss. 

F6 - F10 - F7

 

Please don't kill me! I'll do anything you want, just don't kill me! 

F6 - F10 - F8

 

Oh hello, do come in. I'll put the kettle on, we can have a nice cup of tea. 

F6 - F10 - F9

 

Small words from a small fish with tiny little gills! 

F6 - F10 - F10

 

Oh ok, you win. Its only a game you know. 

F6 - F10 - F11