Boxed games bought from a store
If you have a problem with a boxed version of the game, please consult Firefly Studios Support at http://support.fireflyworlds.com/
Games downloaded from Steam
Steam will happily issue a refund for a game for any reason if the request meets the following criteria:
1) the request is made within 14 days of purchase
and
2) the title has been played for less than 2 hours
For more information visit store.steampowered.com/steam_refunds/
To request a refund visit help.steampowered.com