Boxed games bought from a store

If you have a problem with a boxed version of the game, please consult Firefly Studios Support at http://support.fireflyworlds.com/

Games downloaded from Steam

Steam will happily issue a refund for a game for any reason if the request meets the following criteria:

1) the request is made within 14 days of purchase

and

2) the title has been played for less than 2 hours

For more information visit store.steampowered.com/steam_refunds/

To request a refund visit help.steampowered.com