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Knowledgebase : Stronghold Crusader 2 > Troubleshooting
If you are having problems running _Stronghold Crusader 2_ please follow these troubleshooting steps before contacting support... 1) DO YOU HAVE AN ANTI-VIRUS PROGRAM INSTALLED ON YOUR COMPUTER? Lots of games have problems with overprotective anti-vir...
If you experience issues with the game not starting correctly, please follow the following troubleshooting steps: 1) DO YOU HAVE AN ANTI-VIRUS PROGRAM INSTALLED ON YOUR COMPUTER? Lots of games have problems with overprotective anti-virus programs. If ...
If you are playing Stronghold Crusader 2 on a Laptop and are experiencing low fps or serve lagging. The game could be trying to use your internal graphics chip and not the NVidia graphics chip. To get the game to use the NVidia chip, please do the followi...
This issue only appears on the DELL INSPIRON 3542 laptop only. ISSUE      : Game Stops working or Loads and displays an unhandled exception error. SOLUTION : Disable the Touchpad doing so may allow the game to run, you can disable this via the Dell To...
If you get this error - 'Failed to initialize the engine', try this: 1: Go into C:USERS[YOUR USERNAME]DOCUMENTSSTRONGHOLD CRUSADER 2 folder 2: Backup options.xml 3: Open options.xml 4: Alter fullscreen="_TRUE_" to fullscreen="_FALSE_" 5: Save options.xml...
If the text in your copy of Stronghold Crusader 2 appears like the image below then the language files are missing. To resolve the problem please _VERIFY THE INTEGRITY OF YOU GAMES CACHE AND RESTART STEAM_. This action will check that your game has al...
Some players have reported that the game does not allow them to load and save games properly. This appears to be because the game cannot access their DocumentsStronghold Crusader 2 folder for some unknown reason. As a result we have included a method to a...
Some players have reported that the game fails to launch with a KERNALBASE.dll error reported in the Windows Event Viewer. Often this error occurs because of a problem with the current Windows local user account. The best way to fix this is to create a ...