Knowledgebase: Technical
How do I create a dxdiag file?
Posted by Lord Diligent (Firefly) on 04 November 2014 10:21 AM

In order to create a DxDiag file you will need to run a dxdiag report

To run a dxdiag report follow the steps below:

  1. If you are running Windows XP or higher go to your task bar.
  2. Click on, "Start Button".
  3. Click on, "Run".
  4. In the pop-up window enter dxdiag and hit ok.
  5. The DirectX Diagnostic Tool pop-up window should appear.
  6. Click on, "Save all information".
  7. Save As" window should be present.
  8. Click on, "Save" (The file should be saved to your desktop as dxdiag.txt)
  9. Exit the DirectX Diagnostic Tool.
  10. You can now attach the file to an email or to a ticket and submit it. 
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